Access
Get a copy of the data held about you.
Privacy
Privacy policy
This page explains how information submitted through the site is handled.
02 · Personal data
Privacy policy
How information submitted through this site is collected, used and protected.
Applicable law: Cameroon Law No. 2010/012 of 21 December 2010 on cybersecurity and cybercrime, and the Cameroonian law of December 2024 on the protection of personal data.
Data collected
- Identity: full name.
- Contact details: email address, phone (optional), organisation (optional).
- Content of your request: area of interest, subject, timeline, message.
- Technical data needed to secure the forms.
Purposes
- Reply to your contact, quote or appointment requests.
- Send the newsletter if you have subscribed.
- Protect the site against misuse.
Retention periods
| Category | Duration |
|---|---|
| Contact and quote requests | 3 years from the last exchange |
| Newsletter subscriptions | until you unsubscribe |
| Technical security logs | 12 months |
Your rights
Rectification
Have inaccurate or incomplete data corrected.
Erasure
Ask for your data to be deleted, within legal limits.
Objection
Object to certain processing or ask for it to be restricted.
To exercise your rights, write to infos@essen-ciels.com. Response time: one month at most.
A question about our legal notices, your data or an audit?
Write to the team and we will reply.